The roles on the Afterfirst MCA team and what each one owns
Every file at Afterfirst MCA has one contact on our team. Behind that person, each role owns one step: reading your file, matching it to funders, bringing back offers, and keeping your data safe.
The Afterfirst MCA team is organized by role, not by personality. Each role owns one part of a file's path, from the first read of the statements to the offer comparison. This page names the roles and what each is accountable for, so merchants, brokers and funders know who handles what.
Why does Afterfirst list roles instead of names?
Afterfirst lists roles because the work is done by function and a role stays the same when people change. Every file has one contact on our team, and you can reach them at info@afterfirstmca.com or 877-FUND-654.
Which team roles handle a file?
Four roles touch a file, and two more support them.
| Role | Owns | Who deals with it |
|---|---|---|
| File team | Intake completeness, the statement read and the stack table | Merchants and brokers |
| Funder relations | Buy boxes, sending files and collecting offers | Funders |
| Partner relations | Broker sign-up, file status and broker of record records | Brokers |
| Offer review | Putting offers side by side and explaining each term | Merchants and brokers |
| Compliance | Consents, disclosures and state rules | Everyone, in the background |
| Data and systems | The site, file data and data handling | Everyone, in the background |
What your file team checks first
Your file team checks that deposits on the statements match the revenue on your file, and that every recurring debit is either explained or listed in the stack. Gaps go back to the merchant or broker before any funder sees your file.
How funder relations keeps boxes current
Funder relations asks each funder to confirm its box and records every change.
Offer review and the side-by-side sheet
The offer reviewer puts amount, total repayment, payment amount and frequency, term and fees in the same columns for every offer, and flags anything unusual in writing.
Legal questions our team doesn't answer
Compliance questions that need a legal answer are not answered by our team. They are referred to a lawyer.
The compliance role tracks state rules such as those the California DFPI describes for commercial financing disclosures.
FAQ
Can I speak to a person about my file?
Yes. Every file has one contact at our team, who can be reached through the contact page.
Does talking to our team cost anything?
No. Questions cost nothing. Applying costs you nothing, and Afterfirst MCA charges you no fee. Funding companies pay us a monthly membership and a commission when a deal funds.
Who at our team sees my credit information?
Our team reads your file and bank statements. For anything about credit, ask each funder how any credit review works before you sign.
When will someone from our team reply?
A real person calls back.
Which role checks my existing advances?
Your file team lays out every open advance in the stack table. Offer review then checks that each new offer accounts for them.
Who is accountable if something goes wrong on a file?
Your file's named contact is accountable for getting it fixed. Complaints can also be sent through the contact page and are reviewed outside your file's own thread.
Send one file.
See what fits.
Call 877-FUND-654 with questions.